Frequently Asked Questions

You’ve Got Questions, We Have The Answers

Do I need a whole-house surge protector?

Today’s homes are equipped with a multitude of electronic devices that are vulnerable to damage from a power surge, so whole-house surge protection is a great way to ensure your home is protected during storms or electrical repairs that could cause a surge. Whole-house surge protectors react in fractions of a second, protecting everything from computers and televisions to electronically equipped washers and dryers.

Surge protection devices can be installed to project your entire main breaker panel or several circuits servicing your home. They work by turning away excess voltage. If you have an older home with knob & tube wiring, you may be even more vulnerable to unpredictable power surges, as K&T does not have a ground wire. In older homes, a surge protection device that does not require a ground wire is critical.

Ask the Villers Advanced Electric professionals about your options for protecting your home with a whole-house surge protection device.

What size home backup generator do I need?

If you are in the market for a home generator, it is likely because you have experienced a lengthy power outage due to a storm or you live in an area that experiences frequent power outages. Either way, a generator keeps your home habitable and your family comfortable, but the size you need will depend on how you plan to use it.

If you work from home or a family member relies on an electric powered medical device, you may need a larger generator that will power several rooms or even your entire home. If you simply want to be able to keep your refrigerator running and a couple of lights working, a smaller generator may be sufficient.

To choose a generator that provides the wattage you need, decide which appliances you will want to power and add up the wattage needed to start these items and keep them running. The Villers team can help you choose, purchase, and install a generator that works for your home or business.

How much does it cost to repair a generator?

The cost of repairing a generator will vary depending on the type and size of the generator and the repair needed. Cost for a professional repair can range from less than $100 for a small portable generator to more than $600 for a standby generator. You may be able to troubleshoot a failing basic generator by checking and cleaning filters and tightening spark plugs, but your best bet is to contact a professional for regular maintenance and any needed repairs to ensure your generator is always ready in an emergency.

How often do you need to service a generator?

Regular maintenance for your generator will lengthen its life and ensure it will operate when you need it. Consult your manufacturer’s instructions for maintenance suggestions for your make and model of generator, but as a rule, having any generator serviced every six to 12 months or every 500 hours of operation is best.

Your generator service will include checking and changing the oil and air filter. Portable generators also should have spark plugs changed every 100 hours of use. Both diesel and portable generators should be thoroughly checked for all major components every 1,000 to 2,000 hours of use.

What are the benefits of having a home EV charger

To truly enjoy use of an electric vehicle, you must have access to public charging stations. Home charging stations, however, are worth the investment for several reasons.

  • They provide the convenience of charging overnight and never having to wait in line.
  • You can shop electric costs and quickly pay for the cost of installation.
  • Home chargers are better for battery life, as rapid public charging stations can cause battery degradation.
  • As EVs become more common, a home charging station will increase the value of your home.

If you are considering a home charging station for your electric vehicle, contact Villers Advanced Electric for a free consultation and estimate on installation.

WHAT OUR CLIENTS ARE SAYING

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Jan LuvMyLab
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We’ve used this team twice now and they’ve been awesome both times! First job was a basement lighting plan and install — they did such a great job we finally don’t need a flashlight to see on the unfinished side anymore. Couldn’t be happier with how it turned out! Second job was electrical work for a bathroom renovation. We were on a tight timeline and they really came through. They called when a job finished up early and were able to fit us in the same day — everything was done within four hours! Everyone was super friendly and easy to work with, and the office team was great, too! I don’t usually write reviews, but this crew totally deserves all 5 stars!
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Joan Russell profile picture
Joan Russell
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We had lost power in three rooms only. The guys tracked down the problem quickly and efficiently and fixed it. They were very professional and a pleasure to work with.
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Nancy Gallik profile picture
Nancy Gallik
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We had Villers at our home to update our exterior lighting. Matt and Ken did a great job with this multi-step project. It wasn't just about the electrical work! They had to do landscaping, stabilize the lamp post and set up an exterior outlet with a waterproof pole. So much to do and they did it all as scheduled, cleaning up nicely after both days of work. We are happy with the final result and would have them again for any future electrical projects!
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Troy C profile picture
Troy C
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Great experience with Villers Advanced Electric! Our home did not have any existing bathroom exhaust fans, they helped us find a solution that is working perfectly for us. What a difference they have made. Everyone was helpful and kind, from the office, to the installers. We would recommend them to anyone needing residential work, and will definitely reach out to them again for future projects.
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Nancy profile picture
Nancy
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We recently had a whole house generator and surge protector installed at our home by Villers. After having a four day power outage last August, wherein our sump pump couldn't run resulting in a flooded basement, we had to look into options to avoid a repeat of that. It was a big decision that we needed time to think over but from our very first call to Villers, it was a smooth process. Neil thoroughly explained everything to us. The fellas that came out to do the install were on time and did a great job. Neil was able to come back out when the propane tank and hookup took place and when everything was connected, he went over all of it. All through the process, Becky in the office at Villers kept us in the loop every step of the way. Any questions we had, she took care to get answered right away. We've just reached out to them again for a couple of smaller electrical projects we would like done. We highly recommend Villers!
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Barbara Kanuk profile picture
Barbara Kanuk
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Villers Advanced Electric installed a whole house generator at my house July 1 2025. They did an excellent job! I talked with Neil to get the quote. He was very professional and gave me an excellent price. I did my footwork and got about 6 different generator quotes from other companies . No regrets Choosing Villers Advanced Electric. The installers were very professional and I was up and running in 1 day. Becky, in the office couldn't have been more helpful through this process too! I highly recommend them to install a generator or to do any of your Electricity needs.
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Doreen/Gary Martucci profile picture
Doreen/Gary Martucci
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We've had our whole house generator about a month now. There was a power outage last Saturday for about 4 hours, but not at our house. It was such a great feeling when the generator came on. We were cool and comfortable, didn't have to worry about food in our freezer. We even ran an extension cord from the generator to our neighbors home so they could plug in their refrigerator, and had them over so they could stay cool and comfortable as well. The guys from Villers did an amazing job. They were punctual, professional and a pleasure to have at our home. We worked with Neil Yost who came to our home to give us our estimate, and explain the process. Neil also came back after the installation was complete to turn the generator on and to explain everything we need to know. The generator automatically turns on when electricity is lost. This was well worth the money. We're so happy. We would highly recommend the crew from Villers. No more worries for us.
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Jeff Spaeth profile picture
Jeff Spaeth
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Everyone and Villers was consistently pleasant and professional, which we really appreciated. They know what they are doing and were reliable in their commitments. Very responsive whenever we called. Fully recommended.
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